Be Careful Naming Your Phone
This week when I finally had it with the built in alarm clock on my Treo 700wx (see why here) and decided to get a more robust alarm clock program for my phone I went to Handango. After browsing through the selection of alarm clock choices I settled on enAlarmPPC. (See why I chose that one here.)
After getting it installed on my computer and then synced to my phone it asked for my registration code. I grabbed the five digit number off my receipt and entered it in. It said, “Wrong registration code.” I tried again. And again. Finally I emailed the software creator for help.
Thankfully, Maik Wiege, who created enAlarmPPC, promptly emailed back with the solution.
It seems the problem started a few months back when I first discovered Handango and created my account there. During the registration process it asked me for my Device Identifier. I put in “My Treo” thinking that this was just something I would use at Handango. Flash forward to my enAlarmPPC troubles. This software was cross checking my phone to make sure the Owner Information matched my Handango account.
Of course it didn’t. The owner information in my phone is “Kim Dushinski” and since that clearly didn’t match “My Treo” the software wouldn’t register.
If I change my owner information to My Treo in my phone then it will install. However, if I ever lose my phone and someone looks in Owner Information to see whose phone it is that will not be very helpful. Plus it will just plain drive me nuts to have that on my phone.
I have now changed my Handango account’s Device Identifer to Kim Dushinski and will have to buy enAlarmPPC again (only $8, so no big deal) so it will stay registered. Thank goodness I figured this out before I bought a bunch of productivity software, games, ringtones and themes. I’d be stuck as “My Treo” forever!
Thanks for the tip. My mother has a Treo, and I will be sure to pass this along to her.